App & account help
Support
support@homeexplora.comFor sign-in problems, listing issues, messages, paid app features, privacy requests, or account deletion assistance.
Let’s talk
Get help with HomeExplora, ask a company question, or tell us about a concern.
App & account help
For sign-in problems, listing issues, messages, paid app features, privacy requests, or account deletion assistance.
Company inquiries
For questions about EMUROX STUDIOS LIMITED, HomeExplora, and business correspondence.
Help us understand the issue
Email from the address associated with your HomeExplora account where possible. Include a short description, the app version, your device type, and any error message.
For a listing issue, include the listing title, location, and ID if available. A screenshot can help; remove personal or payment information that is not needed to explain the problem.
Never send your password, one-time codes, full payment card details, or bank login information.
Account deletion instructions →Help protect the community
If you cannot use the app, email support@homeexplora.com with the listing details and a description of your concern. Reports help us review platform misuse; submitting a report does not guarantee a particular outcome.
Before paying anyone, independently check the property, the listing owner’s authority, and the agreement. If you believe a crime has occurred or someone is in immediate danger, contact the appropriate local authorities.
Location
HomeExplora is developed and operated by EMUROX STUDIOS LIMITED.