HomeExplora

Official Privacy Policy

Privacy Policy

Last Updated: July 2026

Welcome to HomeExplora, a property marketplace owned and operated by Emurox Studios. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our services.

By creating a HomeExplora account or using our mobile application or future web services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

HomeExplora collects information you provide directly when creating an account, listing a property, contacting support, or communicating with other users.

Personal Information

  • Full name
  • Email address
  • Profile photo (optional)
  • Phone number (if provided)
  • Password (encrypted through Firebase Authentication)

Property Information

  • Property title
  • Description
  • Price
  • Property images
  • Property videos
  • Location information
  • GPS coordinates (when permission is granted)
  • Property features and amenities

Automatically Collected Information

  • Device model
  • Operating system version
  • App version
  • Crash reports
  • Diagnostic information
  • Log data
  • Internet Protocol (IP) address
  • Approximate location data

2. How We Use Your Information

The information collected by HomeExplora is used only for legitimate business purposes and to improve your experience.

  • Create and manage your account.
  • Display your property listings.
  • Enable messaging between users.
  • Process Premium subscriptions.
  • Process Boost Listing purchases.
  • Detect fraud and abuse.
  • Improve app performance.
  • Provide customer support.
  • Send important service notifications.
  • Comply with legal obligations.

3. Permissions Used By HomeExplora

Depending on the features you use, HomeExplora may request the following permissions:

  • Camera
  • Photo Library
  • Storage Access
  • Location Services
  • Internet Access
  • Notifications

Permissions are requested only when required for specific features and can be managed from your device settings.

4. Services We Use

HomeExplora uses trusted third-party services to securely provide core features of the application.

Firebase Authentication

Firebase Authentication securely manages user registration, login, password recovery, and account authentication. Passwords are never stored directly by HomeExplora.

Cloud Firestore

Cloud Firestore stores user profiles, property listings, chats, favorites, application settings, Premium status, Boost information, and other application data securely in Google's cloud infrastructure.

Firebase Storage

Property images, videos, profile photos, and other uploaded media are securely stored using Firebase Storage.

Firebase Cloud Messaging

Push notifications may be sent to inform users about messages, listing updates, important account notifications, Premium subscriptions, Boost Listing updates, and security alerts.

Firebase Analytics

HomeExplora may use Firebase Analytics to better understand app performance, feature usage, and user engagement. Analytics data is collected in aggregate and is not used to personally identify individual users.

HomeExplora may add, replace, or remove third-party service providers as the platform evolves. This Privacy Policy will be updated accordingly whenever material changes are made.

5. Maps and Location Services

HomeExplora uses Google Maps and location services to help users discover nearby properties and display accurate property locations.

  • Current device location (only with permission)
  • Property coordinates
  • Nearby property search
  • Address lookup
  • Map display

Location access is optional. Users can deny or revoke location permission at any time through their device settings. Some location-based features may become unavailable if permission is denied.

6. Payments

Premium subscriptions and Boost Listing purchases are processed securely through Paystack and any future payment providers we may integrate. HomeExplora does not store users’ debit card, credit card, or bank account details on its own servers.

Payment information is processed securely through our payment partners using encrypted connections and industry-standard security practices.

7. Data Security

Protecting user information is a priority for HomeExplora. We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encrypted network communication (HTTPS)
  • Firebase Authentication security
  • Cloud Firestore Security Rules
  • Secure Firebase Storage Rules
  • Restricted administrative access
  • Routine security monitoring

Although we use commercially reasonable security measures, no system connected to the internet can be guaranteed to be completely secure.

8. Sharing of Information

HomeExplora does not sell your personal information. We may share information only when necessary to provide our services, comply with legal obligations, protect our users, or work with trusted service providers such as Google Firebase and payment processors.

9. Data Retention

If you delete your HomeExplora account, your account will enter a retention period of 30 days. During this period, your information may be retained to allow account recovery, resolve disputes, comply with legal obligations, and prevent fraud.

After the 30-day retention period expires, your personal data will be permanently deleted or anonymized unless we are legally required to retain certain information.

10. Children's Privacy

HomeExplora is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your account.
  • Withdraw permissions granted to the application.
  • Object to certain processing activities where applicable.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect improvements to HomeExplora, legal requirements, or operational changes. Updated versions will always display the latest revision date.

13. Contact Us

If you have questions regarding this Privacy Policy, you may contact us through the following channels: